Years ago, this small handbook was the Bible for quality assurance in the wood flooring industry.

The handbook was given out freely to all who paid their tuition to attend the old installation school in Memphis, Tn 

and later, 

to those who attended the inspection course. 

Since these were given to students to use in their work after a fee was paid, we decided to share them with everyone. 

In fact, before the office in Memphis was closed, anyone was able to call, email or write requesting a copy, and one would be sent to you.